Ez4club takes the privacy and data security of every Malaysian member seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Privacy at ez4club is more than a policy on paper. It is a technical, operational, and cultural commitment that spans every aspect of our platform to ensure your data remains secure at all times.
All data transmitted between your device and ez4club's servers is protected by 256-bit SSL/TLS encryption. Sensitive data such as passwords is stored in hashed form that cannot be reversed by anyone, including ez4club staff.
Ez4club operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a designated Data Protection Officer who ensures that all data processing practices comply with Malaysian legal requirements.
As an ez4club member, you have full control over your data — including the right to access, amend, download and request deletion of your personal data at any time via your account settings or by contacting our team.
Ez4club member data is stored on servers protected by multi-layered firewalls, intrusion detection systems (IDS) and strict access controls. Independent security audits are conducted on a regular basis to ensure our data protection standards remain current.
Ez4club has never sold, rented, or traded members' personal data to third parties for marketing purposes, and never will without your explicit consent. Data is only shared with partners who require it for platform operations, under strict confidentiality agreements.
In the event of a security incident involving ez4club member data, we are committed to notifying affected members within 72 hours of the incident being detected, in line with industry best practices and Malaysian legal requirements.
This Privacy Policy is issued by ez4club ("we", "our platform") and applies to all services provided through the ez4club website, mobile app, and any other digital channels operated by ez4club.
We understand that when you share your personal information with ez4club, you are trusting us to handle it responsibly. We take that trust seriously. This Privacy Policy is written in plain, straightforward language — not complex legal jargon — so you always know exactly what happens with your data.
This Privacy Policy applies to:
By using the ez4club platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to request deletion of your data.
Ez4club collects various types of information for different purposes. The table below outlines the main categories of data we collect:
| Data Category | Example Information | Type |
|---|---|---|
| Identity Data | Full name, date of birth, identification number (MyKad), passport number | Identity |
| Contact Data | Malaysian phone number, email address, mailing address | Identity |
| Financial Data | Bank account numbers, e-wallet account numbers (Touch 'n Go, GrabPay, DuitNow), transaction history in MYR | Financial |
| Usage Data | Betting history, games played, active time on the platform, sports preferences (football, badminton, e-sports) | Behavioural |
| Technical Data | IP address, browser type, operating system, cookie data, access logs | Technical |
| Communication Data | Chat records with customer support, emails sent to ez4club | Behavioural |
This includes all information you provide when registering an ez4club account, during the KYC (identity verification) process, when making deposits or withdrawals, and when contacting our customer support.
When you use the ez4club platform, our systems automatically collect technical information such as your IP address, device and browser type, pages visited, and duration of each visit. This data is used solely to improve platform performance and the security of your account.
Ez4club uses your personal data only for the lawful and stated purposes below. We will not use your data for any other purpose without your prior consent.
You may unsubscribe from ez4club marketing communications at any time by clicking the "Unsubscribe" link in any marketing email or through the notification settings in your account. This will not affect important communications regarding your account.
Ez4club does not sell, rent, or trade members' personal data to any party for commercial purposes. Your data is only shared in the following limited circumstances:
Ez4club works with carefully selected third-party service providers to handle specific operations, including Malaysian payment processors (licensed banks and e-wallet operators), technical infrastructure providers (hosting and CDN), and identity verification systems. All such providers are bound by strict confidentiality agreements and may only use your data for the designated purposes.
Ez4club may be required to disclose your personal data to authorities where legally mandated in Malaysia — for example, upon request from the Malaysian Anti-Corruption Commission (MACC), the police, or a court of law. We will endeavour to notify you of any such disclosure unless prohibited by law.
In cases of fraud, platform misuse, or legal proceedings, ez4club may share relevant data with lawyers, auditors, or dispute resolution bodies involved in the matter.
Important: ez4club never shares member personal data with third-party advertisers for targeted advertising purposes without your explicit consent.
Ez4club invests seriously in security infrastructure to protect your personal data. The technical and operational measures we have in place include:
While ez4club takes all reasonable precautions, no digital security system can guarantee absolute 100% protection. You also play an important role in securing your account — use a strong password, enable 2FA, and never share your login credentials.
Ez4club uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect the functionality of the ez4club platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ez4club:
You have the right to request a copy of the personal data ez4club holds about you. Requests will be processed within 21 business days. The first request is free of charge; subsequent requests may be subject to a reasonable administrative fee.
If you find that personal data held by ez4club is inaccurate or out of date, you have the right to request a correction. Most basic information can be updated directly through your ez4club account settings.
You may request ez4club to delete your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. However, ez4club may need to retain some data to fulfil legal obligations.
For any data processing that relies on your consent (such as marketing), you may withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.
If you believe ez4club has violated your privacy rights, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or contact the ez4club Data Protection Officer directly at privacy@ez4club.ws.
Ez4club retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are our key data retention guidelines:
When data is no longer required, ez4club will securely delete or anonymise it using methods that comply with industry standards.
The ez4club platform may contain links to or integrations with third-party services such as live sports data providers, gaming platforms, and Malaysian payment processors. ez4club's Privacy Policy does not cover the privacy practices of any such third parties.
Ez4club only works with third-party providers that have undergone our privacy and security review, and each third party is bound by a strict data processing agreement. That said, we encourage you to independently review the Privacy Policy of any third-party services you use.
Ez4club's services are exclusively for individuals aged 18 and above. ez4club does not knowingly collect or process personal data of individuals under the age of 18. If you believe we hold data belonging to someone under 18 in our database, please contact us immediately at privacy@ez4club.ws and we will take prompt action to delete that information.
Ez4club applies a strict age verification process during registration. Any attempt by an underage individual to register is a violation of ez4club's Terms & Conditions and may be reported to the relevant authorities.
Ez4club reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to how we protect your privacy.
When material changes are made to this Privacy Policy, ez4club will provide clear notice through:
The current version of this Privacy Policy is always available on this page with a clear "Last Updated" date. Continued use of the ez4club platform following any changes constitutes acceptance of the updated terms.
If you have any questions or concerns, or wish to exercise any of your data rights outlined in this Privacy Policy, please contact the ez4club Data Protection Officer (DPO) through the following channels:
When submitting a privacy-related enquiry, please include your ez4club account number (if applicable) and a clear description of your request. This helps us process it more quickly and accurately.
Ez4club is committed to responding to all privacy-related enquiries within a reasonable timeframe. For formal requests under Malaysia's PDPA, the maximum processing period is 21 business days from the date the request is received and verified.